Privacy Policy

Last updated: November 2025

1. Introduction

Activation Haus (“we”, “us”, “our”) is committed to safeguarding the privacy of visitors to our website (activationhaus.com.au, the “Site”). This Privacy Policy explains how we collect, use, disclose and protect your personal information, and details your rights in relation to your personal information. By accessing or using our Site, you agree to the practices described in this policy.

2. Who we are

Organisation: Activation Haus
Email: hello@activationhaus.com.au
If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us via the details above.

3. What personal information we collect

We may collect personal information in the following categories:

  • Identity & contact information: e.g., your name, email address, phone number, postal address (if provided)

  • Business information: e.g., company name, your role, business address, industry

  • Technical & usage information: e.g., your IP address, browser type and version, operating system, referral URL, pages visited, length of visit, analytics data

  • Marketing & communications data: e.g., your preferences in receiving marketing from us, communication permissions

  • Transaction and service-related information: If you engage with us for services, we may collect information necessary to fulfil that engagement.

We collect personal information when you provide it directly (for example via contact or enquiry forms) and/or automatically when you interact with our Site (for example via cookies and analytics tools).

4. How and why we use your personal information

We use your personal information for the following purposes:

  • To provide, manage and deliver the services or information you request from us

  • To respond to enquiries and communicate with you regarding your requests, services, or information

  • To send you marketing communications (if you have consented to receive them)

  • To personalise and improve your experience on our Site

  • To monitor, analyse and improve how our Site is used (for example via analytics)

  • To comply with our legal or regulatory obligations

We rely on lawful bases for processing your personal information, including:

  • Your consent (when given)

  • Performance of a contract or taking steps to enter into a contract with you

  • Our legitimate interests (for example, improving our business, services and Site)

  • Legal or regulatory obligations

5. Disclosure of your personal information

We may disclose your personal information to third parties under the following circumstances:

  • Service providers who help us run our business (for example, website hosting, data analytics, email marketing, IT infrastructure)

  • Legal or regulatory authorities where required by law or to protect our rights

  • In the event of a business sale, merger or restructure, your personal information may be transferred to the buyer or successor (under confidentiality obligations)

  • With your explicit consent

When we engage third-party service providers, we will ensure they abide by confidentiality and privacy obligations and maintain appropriate safeguards.

6. Cookies & tracking technologies

Our Site uses cookies and similar tracking technologies to collect technical, usage and behavioural information. These tools enable us to:

  • Understand how you use the Site

  • Provide enhanced features and functionality

  • Improve the user experience

  • Deliver and measure marketing or remarketing campaigns

You can disable cookies through your browser settings; however, doing so may affect your experience of our Site.

7. Data security & retention

We implement technical and organisational measures to safeguard your personal information from unauthorised access, misuse, alteration or destruction.

We will retain your personal information only for as long as necessary to fulfil the purposes described above and to comply with our legal obligations. Once it is no longer required, we will securely destroy or de-identify it.

8. International transfers

If your personal information is transferred to, or stored by, entities outside Australia, we will ensure that appropriate safeguards are in place, consistent with the APPs.

9. Your rights

Depending on your jurisdiction and circumstances, you may have rights in relation to your personal information, including:

  • The right to access the personal information we hold about you

  • The right to request correction of inaccurate or incomplete personal information

  • The right to request deletion of your personal information (in certain circumstances)

  • The right to restrict or object to certain types of processing (e.g., direct marketing)

  • The right to withdraw consent (where our processing is based on consent)

  • The right to lodge a complaint with the Australian Privacy Commissioner (or your local data protection authority) if you believe your privacy rights have been breached

To exercise any of these rights, please contact us using the details above. We will respond to your request in a timely manner and as required by applicable law.

10. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, our Site, services or regulatory requirements. We will update the “Last updated” date at the top accordingly. We encourage you to review this page periodically.

11. Other important information

  • Our Site may contain links to external websites which are not operated by us. We are not responsible for the privacy practices of those websites.

  • If you are under 18 years old, you should obtain consent from a parent or guardian before providing personal information.

  • If you are located outside Australia, by using the Site you acknowledge that your information may be transferred, processed and stored in Australia (and possibly elsewhere) according to this policy and relevant laws.

Activation Haus
Email: hello@activationhaus.com.au